At zlien, we’re all working to make complex things simple, and that’s because we believe simple things are more fair and empowering than complicated things. In construction, one of the globe’s biggest industries, the payment process is over-complex. We’re building an ecosystem around payment that connects builders, subcontractors, suppliers, developers, banks, and others in the exchange of payment. It solves a headache. It strives to make complicated things simple, to save people time and stress. And ultimately, it shines a light on a very unjust and messy process, making it more fair and transparent for all.
We’re a high-growth technology startup based in New Orleans, Louisiana, and we’re in the exciting construction technology category. We have San Francisco venture investors, like Brick & Mortar Ventures and Altos Ventures. We’re a rapidly growing team working on interesting and worthwhile problems, and we have a mountain of opportunity for you.
Are you ready?
Job Overview: zlien Account Managers are responsible for providing value to users, renewals, and reducing churn through account nurturing and closing cross-sell and upsell opportunities. This role would be working with our small to medium (SMB) line of business.
What will you gain?
While you will be performing a traditional Customer-facing function, the overall position will be expansive, and will provide you with a suite of transferable and marketable skills that will position you well to advance your career within or outside of zlien. You're also entering the growing market of Customer & User Success functions receiving heightened recognition in the SaaS industry.
These skills include:
What tools will I work with?
This job will require light-to-moderate travel within the United States. Travel will be to make customer visits such as trainings and/or to attend conferences.
What should be true about you: